SugarCRM

JUNE 2, 2022

One of the effects of the Covid-19 outbreak has been accelerating manufacturers’ digital transformation initiatives. The manufacturing industry has pivoted its businesses to ride out the challenging environment. Artificial Intelligence (AI) innovations have moved the dial on customer experience (CX) efforts.

Manufacturing 26

Manufacturing CX Artificial Intelligence CRM 26

DMG Consulting

MAY 8, 2023

The investments are primarily in the following categories: artificial intelligence (AI), automation, analytics, and user interface/user experience (UI/UX). In some cases, it’s an original equipment manufacturer (OEM) arrangement where a CCaaS vendor white-labels third-party applications and brands them as its own.

Artificial Intelligence 62

Artificial Intelligence Contact Center Outlook Manufacturing 62

SugarCRM

MARCH 12, 2024

Because of shifting global dynamics, modern manufacturers are being pushed to accelerate their digital transformation initiatives. And the manufacturing industry, just like all other sectors, has pivoted its businesses to ride out the challenging environment.

Manufacturing 26

Manufacturing CX CRM Artificial Intelligence 26

SugarCRM

FEBRUARY 15, 2024

The past few years have proven to be a major crucible for manufacturers worldwide, and the UK has not been exempt from these challenges. However, in the face of adversity, the manufacturing sector has displayed remarkable resilience. CRM software, for example, is helping companies choose which product investments to make.

Manufacturing 26

Manufacturing CRM Artificial Intelligence AI 26

SugarCRM

FEBRUARY 15, 2019

I know there is a lot of fear of the unknown with new technologies like artificial intelligence, but I believe humanity is up to the challenge of effectively navigating the incredible innovation occurring right now. For example, modern manufacturing firms are creating entirely new solutions, not just recreating from analog to digital.

Artificial Intelligence 35

Artificial Intelligence Manufacturing Machine Learning Innovation 35

SugarCRM

DECEMBER 14, 2023

Welcome back to our series’ fourth and last part: Mastering Sales ROI in Manufacturing: A SugarCRM Guide. Learn why analytics matter for manufacturing enterprises, how to properly leverage analytics to secure a better market position, and the tools you need to achieve it. In the business world, knowledge is power. Through data.

Manufacturing 26

Manufacturing Sales Predictive Analytics Data Mining 26

SugarCRM

JANUARY 4, 2019

Supported by technology and data insights, the Recurring Customer relationship between consumers and “suppliers” (manufacturers, retailers, etc.) We cannot think of CRM as simply “opportunity management” for a single deal on an island in time. is the clear future of business relationships.

Manufacturing 38

Manufacturing B2B CRM Customer Relationship 38

SugarCRM

OCTOBER 10, 2018

We’re at the end of the first day of SugarCon, the CRM conference for innovative businesses, and there’s already plenty to reflect upon as we look forward to day two. Our attendees also enjoyed Pitch Fests, which featured multiple lightning-round presentations from our sponsors to help attendees get the most from their CRM projects.

CRM 35

CRM Artificial Intelligence Manufacturing Innovation 35

ClearAction

OCTOBER 1, 2018

The future of customer experience (CX) is sure to be influenced by artificial intelligence, digitalization, the sharing economy, generational preferences, cross-pollinated expectations and much more. The Future of Customer Experience Calls Urgently for a Significant Shift Lynn Hunsaker. Reap: quick-wins >> NPS & revenue (now).

CXM 63

CXM VOC Customer Experience Artificial Intelligence 63

SugarCRM

OCTOBER 13, 2022

For SugarCRM, adopting a platform-level CRM and taking a journey-led approach to customer management that enables various parts of the organization to come together is the answer because the pay-off is a competitive advantage. An increasingly important input into these frameworks is artificial intelligence (AI).

Artificial Intelligence 26

Artificial Intelligence Manufacturing CRM AI 26

SugarCRM

MARCH 28, 2019

The manufacturing industry sure has changed. Artificial intelligence, the internet of things, servitization, the rapid growth of e-commerce… these and other advancements have put your competition a mere click, swipe or voice command away. Let the Right CRM In. That’s where CRM comes in. The New Customer Experience.

Customer Relationship 22

Customer Relationship Manufacturing E-commerce Artificial Intelligence 22

SugarCRM

JULY 5, 2022

Artificial intelligence (AI) is now a household phrase thanks to smart assistants, self-driving cars, and even recommended products on e-commerce sites. It’s a common term around the office too, from predictive and personalized marketing to sales forecasting and competitive intelligence. Ready to sell smarter?

Sales 26

Sales AI Artificial Intelligence E-commerce 26

SugarCRM

JULY 2, 2018

It’s about creating deep and lasting relationships with customers by using a simple integration that combines sales notes and artificial intelligence to produce a customer profile. CPGs, software developers, holding companies, manufacturers, tourism and hospitality providers, financial services firms and many others.

Artificial Intelligence 24

Artificial Intelligence Hospitality Hospitality Manufacturing 24

SugarCRM

AUGUST 1, 2023

Artificial Intelligence has slowly made its way into our daily lives, whether discussing self-driving cars, recommender tools, or complex predictive and personalized marketing and sales forecasting tools. Lead Prioritization Predictive sales AI analyzes your CRM data and factors like company size, industry, job title, etc.,

AI 26

AI Sales Predictive Analytics Artificial Intelligence 26

SugarCRM

JANUARY 10, 2023

Today, computers power some of the world’s most important processes, from car manufacturing to medical procedures to farming. Automation is now the backbone of sales systems like customer relationship management (CRM), lead generation, and email marketing, helping the salesperson close more deals in less time—with less manpower. .

Sales 26

Sales Data Entry CRM Artificial Intelligence 26

SugarCRM

SEPTEMBER 23, 2019

MasterSolve is a business and technology consultancy with deep expertise in CRM, marketing automation and customer engagement. Its developers and technology experts have extensive track records in implementing and configuring Sugar for companies in a wide array of industries — medical, manufacturing, nonprofit, financial and more.

Artificial Intelligence 24

Artificial Intelligence Sentiment Analysis Machine Learning Social Media 24

SurveySensum

JULY 14, 2020

She is a Thought Leader, Keynote Speaker, and Published Author and is currently heading the Customer Intelligence Solutions at SAS where she is guiding organizations on the application of advanced analytics and artificial intelligence to harness customer insights and deliver relevant one-to-one experiences. LinkedIn : [link] /.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

eglobalis

NOVEMBER 19, 2024

Creating Next-Generation Robotics for Manufacturing AI is advancing robotics by enabling machines to learn and adapt autonomously. FANUC, a Japanese robotics manufacturer, designs AI-powered robotic arms that adapt to variable tasks, improving efficiency in assembly lines.

B2B 518

B2B Agriculture CX Construction 518

eglobalis

JANUARY 13, 2025

Designed for seamless integration with CRM systems, it offers real-time insights, proactive recommendations, and automation to streamline workflows. For example, an Asian electronics manufacturer deployed Einstein Chatbot to handle customer queries about product specifications.

AI 413

AI Predictive Analytics Sentiment Analysis E-commerce 413