eglobalis

JULY 31, 2024

Here are seven examples from companies across different continents that showcase the impact of MarTech: Short Cases: Vodafone (Europe) Oracle’s CX Cloud Suite helps Vodafone enhance customer interactions through integrated sales, marketing, and service solutions.

Customer Experience 434

Customer Experience Social Media Predictive Analytics AI 434

Uniphore

OCTOBER 26, 2021

Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. New Program Provides Foundation to Support Large-Scale Enterprise Digital Transformation Efforts with Leading Conversational Automation Solutions PALO ALTO, Calif.,

Innovation 179

Innovation AI Artificial Intelligence Sales 179

Totango

MAY 13, 2022

It uses artificial intelligence to analyze customer use of apps and help content. This can be invaluable for guiding customers through the onboarding phase and delivering ongoing support. Vidyard provides a platform designed to help sales teams record and send videos as well as analyze user video engagement patterns.

Artificial Intelligence 110

Artificial Intelligence Social Media Sales Customer Service Sales 110

Intercom

JULY 25, 2022

It’s no wonder that over half (56%) of survey respondents are encouraging greater cross-functional team collaboration over the next 18 months with the explicit aim of improving customer engagement. Organizations need to ensure that any investments in technology and cross-collaboration center around a culture that values customer engagement.

Artificial Intelligence 104

Artificial Intelligence Outlook Machine Learning Manufacturing 104

Speaker: Paul Weald, Contact Center Innovator

Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence! This means that you can achieve a more consistent and engaging customer experience while reducing sources of friction. Embrace automation, collaborate with new technology, and watch how you thrive!

Innovation

Aquire

JANUARY 6, 2022

To better simulate human conversation, some chatbots are powered by artificial intelligence (AI) and machine learning — leveraging methods such as conversational AI and natural language processing — to understand users’ intent and deliver answers using everyday keywords and phrases. Assisting with sales.

Social Media 98

Social Media Artificial Intelligence Retail AI 98

Ameyo Callversations

AUGUST 9, 2022

They use the most recent technological advancements of AI (artificial intelligence) & NLP (natural language processing) to process spoken language & respond with text or already placed smart content in audio form. Do you want to automate customer service tasks? Improve your sales process? Increased Sales.

Technology 52

Technology Technology Artificial Intelligence Sales 52