Aquire

JANUARY 24, 2022

Two-thirds of surveyed bank customers felt that an AI-powered chatbot would be useful in assisting them and 44 percent would rather communicate with a chatbot than a real person, assuming it could answer their questions as reliably as a live agent. Global chatbot adoption statistics. Collect Chat ). Collect Chat ). Facebook ).

Healthcare 98

Healthcare Real Estate AI Artificial Intelligence 98

SugarCRM

MAY 3, 2022

across all industries, but real estate, education, and government emails boast the highest numbers, around 14%. Learn more about them through social media responses, Google Analytics, or customer surveys. Click-to-Open Rate. This is the ratio between the number of people who opened your email and those who clicked.

B2B 40

B2B Real Estate Social Media Predictive Analytics 40

Comm100

JANUARY 11, 2023

Meeting today’s high customer service expectations can be a challenge. To remain competitive in the fight for customer service supremacy, many organizations now rely on automation and artificial intelligence (AI) in customer service. Automated customer service examples. Travel: 16%. Education: 14%.

Customer Service 93

Customer Service Healthcare AI Artificial Intelligence 93