Beyond Philosophy

APRIL 9, 2022

Organizations only pay lip service to CX, and now, we have the numbers to prove it. From Zendesk’s The Trends Report 2022 , you can see a clear dichotomy between what people say they will do and what they will actually do regarding CX. This episode of the podcast was made in partnership with Zendesk. Complete this short survey.

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Customer Satisfaction Artificial Intelligence Machine Learning Management Consulting 24

Beyond Philosophy

AUGUST 20, 2022

This proactive experience is powered by the emerging field of Customer Science, a convergence of data, artificial intelligence (AI), and the behavioral sciences. The Financial Times selected Beyond Philosophy as one of the best management consultancies for the last four years. appeared first on CX Consulting.

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Artificial Intelligence Management Consulting Customer Retention AI 22

Beyond Philosophy

JULY 30, 2022

Artificial Intelligence (AI) is an incredible technology with potential to shape the future of humanity. The Financial Times selected Beyond Philosophy as one of the best management consultancies for the last four years in a row. appeared first on CX Consulting. Thanks very much. To vote, please click here.

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AI Artificial Intelligence Construction Management Consulting 97

Beyond Philosophy

FEBRUARY 16, 2022

As you might recall, Customer Science is the blending of customer data with artificial intelligence and the theories of the behavioral sciences. The Financial Times selected Beyond Philosophy LLC as one of the best management consultancies for the last two years. This concept is predicated on the idea of Customer Science.

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Beyond Philosophy

OCTOBER 15, 2022

Not only to design an experience that surprises and delights their customers, but also so their Artificial Intelligence works to provide useable insight. You’ll remember that Customer Science is the fusion of data, the behavioral sciences, and artificial intelligence (AI). appeared first on CX Consulting.

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Beyond Philosophy

DECEMBER 15, 2021

For Nissan’s Hussein Dajani , General Manager, Digital and CX Transformation, this wasn’t hard to imagine since he lived it for the past 18 months. I learned about this story on a CX Network Live event. Attend CX Network’s Online Live Event on January 25th and 26th, 2022. The results? Want to know more?

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Beyond Philosophy

JANUARY 22, 2022

The last big thing, Customer Relationship Management (CRM), was old news. Customer Science combines the power of artificial intelligence (AI), customer data, and the concepts of behavioral science to help organizations create a winning customer strategy. appeared first on CX Consulting. The post Watch Out!

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