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3 Ways to Use Artificial Intelligence in Your Call Center

Fonolo

Wondering how to use artificial intelligence (AI) in your call center? There is plenty to learn about artificial intelligence and its cousin, machine learning (ML). What is Artificial Intelligence? . 3 Ways to Use Artificial Intelligence in Your Call Center .

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Conquering Uncertainty: How Intelligent Document Processing (IDP) Empowers Your Credit Analysts

Lightico

Here’s where Intelligent Document Processing (IDP) for Auto Finance , elevates the role of the credit analyst, & emerges as a game-changing technology. Accuracy at Scale – Building a Foundation for Informed Decisions Human error is an inevitable part of manual processes and data entry.

Finance 75
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Chatbot for Banking – Everything you Need to Know

Ameyo Callversations

Artificial intelligence and machine learning are slowly becoming conventional territories for several industries. Artificial intelligence chatbots are well equipped to enhance customer experience using digital communication channels. In today’s scenario, a chatbot is considered the most trending technology.

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7 Proven Strategies to Enhance Efficiency in Auto Loan Originations

Lightico

By offering online applications and leveraging automated workflows, lenders can eliminate time-consuming manual data entry, reduce errors, and accelerate application processing. Incorporating intelligent document recognition technology further simplifies document verification, making the process faster and more accurate.

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The Ethics & Intelligence Behind Staircase AI

Gainsight

Customer Success Platforms (CSPs) can be a game-changeror a total headache. A customer intelligence platform that captures the complete picture of how customers use a product and how they engage, communicate, and make decisions. For small companies, they often turn into expensive shelfware, bogging teams down before theyre ready.

AI 52
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How Robotic Process Automation is Transforming the Workplace

Transcosmos

The telephone became an indispensable business tool for faster communication and the computer changed the way we store and process data. The most recent game-changer is the Internet, which opened the doors for countless possibilities. There are a host of jobs in the business and finance industry that are deemed automatable.

Finance 52
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The Rise of India’s BPO Industry: Key Factors Driving Success

Hodusoft

The integration of cloud computing into BPO services also proved to be a game changer. After 2022, rapid advances in artificial intelligence (AI) and generative AI led to the development of chatbots and automated customer service tools. Data Entry Some BPOs specialize in data entry work.