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Intelligent Automation is Marching In

DMG Consulting

Intelligent Automation is Marching In. From virtual classrooms to the surge in e-commerce and subscription services (e.g., The pandemic changed consumer expectations, customer service and contact center environments in a lasting way, making this the ideal time to adopt intelligent automation solutions. Final Thoughts.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. He continues to give customer service presentations in front of Chambers of Commerce, private companies, financial institutions, high schools, community colleges, universities, and associations.