Artificial Intelligence, Entertainment and Social Listening

Effective Customer Service Strategies from the World’s Biggest Brands

Fonolo

OCTOBER 10, 2018

From creative call center strategies, to social listening, to large customer service budgets, there exist a multitude of techniques that will aid brands in continuing to delight consumers. Leverage Artificial Intelligence. CASPER cleverly identified insomniacs as a key target customer for their innovative mattresses.

Customer Service

Customer Service Artificial Intelligence Social Media Entertainment

Creepy vs. Cool: 8 Examples of CX Personalization We Can Learn From

Aquire

OCTOBER 26, 2021

Whatever the reason, personalization makes sense: retail giants like Amazon and entertainment companies like Netflix have even built recommendation algorithms into their very value proposition. Social listening and responding is also a great opportunity for individualized engagement. Recommendations from Netflix. The customized.

CX Artificial Intelligence Entertainment Retail

Tech Customer Success

Effective Customer Service Strategies from the World’s Biggest Brands

Creepy vs. Cool: 8 Examples of CX Personalization We Can Learn From

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