Artificial Intelligence, Finance and ML

How Agentic AI in Auto Finance Will Shake Up the Industry

Lightico

FEBRUARY 4, 2025

Auto finance has long been a realm where speed, accuracy, and compliance collide with complexity. This article delves into what Agentic AI is, how AI Agents in Auto Finance operate, and how Intelligent Document Processing (IDP) serves as a cornerstone for this transformation. How does it do this?

Finance

Finance AI Compliance Machine Learning

How AI-Driven Contact Centers Can Improve Loan Approvals & Debt Recovery

Hodusoft

MARCH 12, 2025

How AI-Driven Contact Centers Can Improve Loan Approvals & Debt Recovery If you are in the banking and finance sector you know how demanding and sensitive the industry is. After all, trust matters a lot in the banking and finance sector. For a banking and finance professional this blog post offers immense value.

Contact Center

Contact Center AI Machine Learning Finance

The Role of NPS in Banking and Other Financial Institutions

SurveySensum

DECEMBER 4, 2024

Using NPS in finance industry can get to the heart of why customers would or wouldn’t recommend them to others. Follow the above-mentioned practices to improve the NPS finance. Artificial Intelligence: With AI, banks can improve and automate their customer support, making the service more efficient.

NPS

NPS Net Promoter Score Close the Loop Customer Loyalty

Webinars

From Rigid To Resilient: Why Enterprises Need Modular Commerce Now

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Intelligent Document Processing: Fueling Efficiency and Growth

Lightico

APRIL 18, 2024

This is where Intelligent Document Processing (IDP) comes in. IDP is a technology that uses artificial intelligence and machine learning to automate the extraction of data from documents. This technology is great for industries that handle a lot of paperwork, like finance, healthcare, and legal services.

Data Entry

Data Entry Invoicing Machine Learning ML

How AI and CRM are Changing the Future & Face of Customer Service

Comm100

NOVEMBER 25, 2020

There is a lot of curiosity surrounding the latest technological advancements, and Artificial Intelligence (AI) and Customer Relationship Management (CRM) are no different. In fact, if you were to go through any predictions about the future of customer service, artificial intelligence is common among them all.

CRM

CRM AI Customer Service ML

From OCR (Optical Character Recognition) to IDP (Intelligent Document Processing): The Evolution of Automation & AI in Financial Services

Lightico

JUNE 6, 2024

Organizations, whether its banks, auto finance, or insurance, face an overwhelming influx of documents as part of their normal customer facing operations. IDP Pros: Intelligent Automation : Leverages ML and NLP to understand document context, extracting meaningful data with high accuracy.

AI

AI Unstructured Data Machine Learning Compliance

Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023

Hodusoft

SEPTEMBER 18, 2023

With the advancements in technology, the industry expanded towards more complex processes like finance and accounting, IT services, and human resources. If we talk about recent times, the BPO industry is growing swiftly, focusing more on digital transformation and automation.

Innovation

Innovation Artificial Intelligence ML Data Entry

The Rise of Virtual Banking: PBX Software as the Backbone of Remote Financial Services

Hodusoft

JANUARY 1, 2024

Digital banking can easily adopt and integrate cutting-edge technologies such as Artificial Intelligence (AI), Machine Learning (ML), and others to enhance customer service experience. Convenience and Ease of Access Using remote financial services, customers can easily manage their finances from anywhere at their convenience.

Finance

Finance Compliance Artificial Intelligence ML

Best AI Chatbot Features to Win More Sales

Ameyo Callversations

MAY 19, 2022

Artificial intelligence (AI) is set to transform business operations, across domains, in the next few years. Strong NLP Engine and ML Capabilities. In addition, the contextual AI bot can acquire customer profile information that can aid in KYC processes for industries such as insurance, finance, banking, automotive, etc.

AI

AI Sales Artificial Intelligence ML

The Rise of Virtual Banking: Contact Center Software as the Backbone of Remote Financial Services

Hodusoft

JANUARY 1, 2024

Digital banking can easily adopt and integrate cutting-edge technologies such as Artificial Intelligence (AI), Machine Learning (ML), and others to enhance customer service experience. Convenience and Ease of Access: Using remote financial services, customers can easily manage their finances from anywhere at their convenience.

Contact Center

Contact Center Finance Social Media Artificial Intelligence

Stuck In The Past : The Real Cost of “Doing Nothing” in Banking Innovation

Lightico

MAY 9, 2023

Additionally, implementing artificial intelligence (AI) and machine learning (ML) can help banks analyze customer data, identify patterns, and make data-driven decisions that can lead to better outcomes. Revenue Growth: Ultimately, the real cost of doing nothing in banking innovation is lost revenue.

Innovation

Innovation Artificial Intelligence ML Machine Learning

Customer-Driven Innovation: Using Feedback to Shape Product Development

SurveySensum

JANUARY 16, 2024

Here are some feedback examples from a sustainable brand website offering beauty products: Catherine Schwartz, Finance Editor at Crediful , highlights the importance of getting customer leveraging feedback for product development: “Your business exists because of the consumers. Leverage digital tools and technologies.

Innovation

Innovation Non-Profits Social Media Customer Feedback

Customer-Driven Innovation: Using Feedback to Shape Product Development

SurveySensum

JANUARY 16, 2024

Here are some feedback examples from a sustainable brand website offering beauty products: Catherine Schwartz, Finance Editor at Crediful , highlights the importance of getting customer leveraging feedback for product development: “Your business exists because of the consumers. Leverage digital tools and technologies.

Innovation

Innovation Non-Profits Social Media Customer Feedback

How Well-Oiled CRM Processes Improve CX and Revenue

SugarCRM

APRIL 27, 2023

Connect Marketing With Sales, Finance, and Production High-performing CRM tools accelerate integration between your core system (the CRM itself) and other tools you might have at a departmental level. For instance, you can access customer information from marketing, sales, finance, and production.

CRM

CRM CX Artificial Intelligence ML

The Role of NPS in the Banking Industry

SurveySensum

MAY 19, 2023

Artificial Intelligence: With AI, banks can improve and automate their customer support, making the service more efficient. As a result, customers can manage their finance better and will build trust and loyalty with the bank. This way, they can tailor their services to meet customer needs, enhancing the customer experience.

NPS

NPS Net Promoter Score Customer Loyalty Close the Loop

Tech Customer Success

How Agentic AI in Auto Finance Will Shake Up the Industry

How AI-Driven Contact Centers Can Improve Loan Approvals & Debt Recovery

Webinars

Trending Sources

The Role of NPS in Banking and Other Financial Institutions

Webinars

Intelligent Document Processing: Fueling Efficiency and Growth

How AI and CRM are Changing the Future & Face of Customer Service

From OCR (Optical Character Recognition) to IDP (Intelligent Document Processing): The Evolution of Automation & AI in Financial Services

Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023

The Rise of Virtual Banking: PBX Software as the Backbone of Remote Financial Services

Best AI Chatbot Features to Win More Sales

The Rise of Virtual Banking: Contact Center Software as the Backbone of Remote Financial Services

Stuck In The Past : The Real Cost of “Doing Nothing” in Banking Innovation

Customer-Driven Innovation: Using Feedback to Shape Product Development

Customer-Driven Innovation: Using Feedback to Shape Product Development

How Well-Oiled CRM Processes Improve CX and Revenue

The Role of NPS in the Banking Industry

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