PeopleMetrics

JANUARY 7, 2025

Today, I see a similar transformation on the horizonthis time powered by Artificial Intelligence. Just as the internet revolutionized how we collect and report data, AI is set to revolutionize every part of the research process. It was like magic!

AI 71

AI Unstructured Data Artificial Intelligence Gaming 71

Intercom, Inc.

SEPTEMBER 9, 2022

The tech landscape is changing, the business applications are (potentially) game-changing, and, spoiler alert, Fergal very much believes the hype. It’s all about artificial intelligence and machine learning. And they were really good at making graphics for computer games. The hype strikes back. Paul, how are you?

Machine Learning 249

Machine Learning ML Unstructured Data AI 249

Hodusoft

OCTOBER 17, 2024

How AI and Omnichannel Support Elevate Customer Service in Call Center “Just as electricity transformed almost everything 100 years ago, today I actually have a hard time thinking of an industry that I don’t think Al (Artificial Intelligence) will transform in the next several years.”

Omnichannel 52

Omnichannel AI Customer Service Contact Center 52

Intercom

MAY 31, 2023

All in all, it can be a bit overwhelming, so we’ve compiled a list of concepts and terms to help you better understand the brave new world of artificial intelligence. It learns to take actions that maximize a reward signal, such as winning a game or completing a task.

AI 72

AI Machine Learning Artificial Intelligence Unstructured Data 72

Lightico

APRIL 4, 2024

Here’s where Intelligent Document Processing (IDP) for Auto Finance , elevates the role of the credit analyst, & emerges as a game-changing technology. It employs artificial intelligence, machine learning, and natural language processing to understand the content of documents, going beyond mere digitization.

Finance 75

Finance Artificial Intelligence Compliance Data Entry 75

Customer Experience Matrix

MARCH 13, 2017

The paper also covered broader trends including: Unstructured data, which they saw as a potentially bottomless source of insight. By contrast, traditional corporate data management is almost exclusively about business operations. Machine intelligence, which they described as broader than artificial intelligence.

Unstructured Data 48

Unstructured Data Artificial Intelligence Customer Experience Gaming 48

Shep Hyken

APRIL 8, 2022

Retail Industry Leaders Game to Sustain Digital Customer Experience . petabytes of unstructured data from 1 million customers every hour. Encourage and support online and offline communities . Engage customers in DIY, product-building, and self-customization activities during the purchase .

Retail 72

Retail Customer Experience Contact Center Omnichannel 72