Artificial Intelligence and Illinois

Customer Reach – July Newsletter

Taylor Reach Group

JUNE 26, 2017

Mention Artificial Intelligence (AI) to most people and it conjures up visions of talking robots and Alex - like appliances answering simple questions. As many of you have heard, Illinois, Ontario have announced anticipated minimum wage increases to $15/hour. Will AI Mean Less People and More Profit in the Contact Center?

Contact Center

Contact Center Artificial Intelligence AI Technology

Shhhh, they’re listening - inside the coming voice-profiling revolution

The Customer Service Blog

APRIL 28, 2022

As you dial in, the computer of an artificial intelligence company hired by the store is activated. Today, some states such as Illinois and Texas require companies to ask for permission before conducting analysis of vocal, facial or other biometric features. The computer has concluded you are “friendly and talkative.”

Artificial Intelligence

Artificial Intelligence Government Machine Learning Technology

Tech Customer Success

Customer Reach – July Newsletter

Shhhh, they’re listening - inside the coming voice-profiling revolution

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