TeamSupport

SEPTEMBER 21, 2020

Among all the innovations that have developed throughout the years, artificial intelligence, or AI, is one of the biggest technological breakthroughs that has ever happened to mankind. While this may seem contradictory, artificial intelligence can play a key part in helping clients find relevant information more efficiently.

Artificial Intelligence 98

Artificial Intelligence B2B AI Contact Center 98

TeamSupport

APRIL 15, 2021

Artificial intelligence (AI) and Machine Learning. Artificial intelligence and machine learning studies consumer behavior and purchasing habits. About Kristin Mortis Kristin Mortis is a Marketing Manager with 8+ years of experience at TDInsights based out of Plano, Texas.

Technology 106

Technology Technology Artificial Intelligence Machine Learning 106

TeamSupport

MARCH 23, 2021

About Kristin Mortis Kristin Mortis is a Marketing Manager with 8+ years of experience at TDInsights based out of Plano, Texas. She writes about B2B Marketing, Big Data, Artificial Intelligence, and other technological innovations.

B2B 105

B2B Artificial Intelligence Social Media Customer Loyalty 105

Execs In The Know

MAY 4, 2023

Their eye-catching designs, innovative features, commitment to safety, and boundless fun factor create an experience that is second to none. I started on the sales side and represented Texas and that’s where the magic opportunity came for me to move into CX. That’s when my journey with YETI began.

Net Promoter Score 98

Net Promoter Score Artificial Intelligence Text Analytics CX 98

VOZIQ

AUGUST 28, 2024

Vishwanath Gubba reflects on the mission of ACE, stating, “Innovation in AI requires more than just technical expertise; it demands relentless focus on solving real-world problems and delivering real value.

AI 40

AI Artificial Intelligence Machine Learning NPS 40

1 to 1

FEBRUARY 1, 2024

Customer Contact Week (CCW) Austin, an event series dedicated to elevating professionals within the customer service industry, successfully concluded on January 25th in Austin, Texas. The event centered its focus on the transformative role of artificial intelligence (AI) in shaping the customer experience (CX) landscape.

AI 26

AI Artificial Intelligence Innovation CX 26

SugarCRM

JUNE 19, 2019

Another notable element of the three-day conference was the thematic presence of “innovation.” While automation and AI can’t replace the human side of recruiting and staffing, it’s necessary to embrace the power of those tools to continue growing your company for the next stage of innovation. You can’t opt out of technology.

Innovation 20

Innovation Technology Technology AI 20