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Recapping the 2017 ICMI Contact Center Conference

Customer Service Life

Ruth McCullen and Jeremy Watkin had the pleasure of having Virginia from Kingman Ink draw as we helped contact center leaders tell better stories. I came away from the conference with a couple new books on my reading list: Kaleidoscope: Delivering Innovative Service That Sparkles by Chip Bell. Click here to read the original.

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VOZIQ Wins 2021 Product of the Year Award

VOZIQ

Artificial Intelligence for Predictive Customer Retention? The CUSTOMER Product of the Year Award is an annual recognition that highlights innovative, high-quality products that have enabled companies to exceed customer expectations and thereby driving revenues. . TMC , a global, integrated media company, has named?

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VOZIQ Wins 2021 Product of the Year Award

VOZIQ

Artificial Intelligence for Predictive Customer Retention? The CUSTOMER Product of the Year Award is an annual recognition that highlights innovative, high-quality products that have enabled companies to exceed customer expectations and thereby driving revenues. . TMC , a global, integrated media company, has named?