Taylor Reach Group

JANUARY 21, 2019

Prior to relocating to Washington, DC, Rosetta was appointed Chief Customer Service Officer for 5th largest city in the U.S., Under Rosetta’s leadership, Philly311 was a finalist for the international United Nations award for Public Service Innovation.

Contact Center 70

Contact Center Artificial Intelligence Government Innovation 70

Doing CX Right

JULY 14, 2020

George Washington University – view course info > here. Fostering a Culture of Innovation. Machine Learning & Artificial Intelligence. The course I completed is now offered at several reputable schools including: . Seton Hall University – view brochure > here. Going Virtual.

CX 52

CX Artificial Intelligence Machine Learning Social Media 52

Taylor Reach Group

MARCH 26, 2018

Dive into the innovation, strategies and tactics you’ll need to success in Today’s Ecommerce environment – from increasing customer satisfaction to boosting productivity and cutting costs. Smart Customer Service 2018 April 9 – 11, Washington, DC. Join us in Washington, D.C. You’ll leave with answered to your top questions.

Contact Center 51

Contact Center Artificial Intelligence Customer Experience CEM 51

Callminer

AUGUST 1, 2017

Kolin Porter is the Vice President, Product Innovation at Higher Ed Growth. He’s been a featured speaker at NAPTE, The Next Big Idea, and a news source in: The New York Times, The Washington Post, The Wall Street Journal, ABC, CBS, CNET, and Investor’s Business Daily. Make sure your employees believe in your core values. Kolin Porter.

Contact Center 334

Contact Center Real Estate Start-ups Sales 334

Zendesk

JUNE 30, 2022

Bloomreach Engagement (Support) is a single platform that combines the power of a customer data platform, email, messaging, ads, artificial intelligence, marketing automation, and web personalization so you can create marketing campaigns across channels that drive revenue. Bloomreach Engagement. interaction with customers.

Artificial Intelligence 98

Artificial Intelligence Retail CRM AI 98

SurveySensum

JULY 14, 2020

She is a Thought Leader, Keynote Speaker, and Published Author and is currently heading the Customer Intelligence Solutions at SAS where she is guiding organizations on the application of advanced analytics and artificial intelligence to harness customer insights and deliver relevant one-to-one experiences. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132