Doing CX Right

JULY 14, 2020

George Washington University – view course info > here. Machine Learning & Artificial Intelligence. The course I completed is now offered at several reputable schools including: . Seton Hall University – view brochure > here. University of California (UCI)- view curriculum > here.

CX 52

CX Artificial Intelligence Machine Learning Social Media 52

Taylor Reach Group

MARCH 26, 2018

Smart Customer Service 2018 April 9 – 11, Washington, DC. Join us in Washington, D.C. CRM Evolution 2018 – Conference and Expo April 9 – 11, Washington, DC. Applying Artificial Intelligence and Deep Learning for Enterprises April 23 -24, Singapore.

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Contact Center Artificial Intelligence Customer Experience CEM 51

Taylor Reach Group

APRIL 25, 2018

4th Annual M2M and IoT Strategies Summit has been designed to bring you a unique opportunity to gain fresh insights into areas such as IoT, M2M, Artificial Intelligence, Machine Learning and Digital Transformation. CX DC 2018 – May 31 – Washington, DC. M2M and IoT Strategies Summit – May 15 – 17 Berlin.

Contact Center 62

Contact Center Customer Experience Artificial Intelligence Government 62

SurveySensum

JULY 14, 2020

She is a Thought Leader, Keynote Speaker, and Published Author and is currently heading the Customer Intelligence Solutions at SAS where she is guiding organizations on the application of advanced analytics and artificial intelligence to harness customer insights and deliver relevant one-to-one experiences. LinkedIn : [link] /.

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Customer Experience CX E-commerce Social Media 132