SurveySensum

JULY 14, 2020

He has been named as one of the world’s ‘Top 150 Business Influencers’ by LinkedIn, and The Financial Times has recognized his company Beyond Philosophy as being one of the best management consultancies for two years in a row. Dan Gingiss – Keynote Speaker, Trainer, CX Coach, Content Creator, Marketing Consultant, Author.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Hodusoft

SEPTEMBER 6, 2023

This statement by renowned management consultant and academic Mohanbir Sawhney is extremely relevant in this context. The feature allows managers and supervisors to review calls, provide timely feedback, identify agents’ training needs, and identify best practices to improve lead conversion rates.

Customer Retention 96

Customer Retention Sales Contact Center Artificial Intelligence 96

ProProfs

FEBRUARY 15, 2022

Top eLearning companies provide great service to training companies, enterprises, and training managers with their eLearning development solutions. learning management systems. project managers. consulting & coaching. Project managers. Artificial intelligence. online courses and templates.

Non-Profits 52

Non-Profits Start-ups Innovation Artificial Intelligence 52

SugarCRM

SEPTEMBER 23, 2019

Sugar’s growing network of project managers, consulting firms and custom developers help businesses squeeze as much ROI as possible out of our customer experience platform. As one of our users explained it: “It’s not enough to just choose a good solution. And in x short days, five of them will be at SugarConnection Boston.

Artificial Intelligence 24

Artificial Intelligence Sentiment Analysis Machine Learning Social Media 24

Hodusoft

DECEMBER 11, 2024

However, the good news is, in the age of Artificial Intelligence (AI), contemporary organizations can leverage a wide array of tools and technologies to enhance the success rate of their CX programs and provide excellent experience to their customers. Metrics and insights, of any kind are important.

AI 52

AI CX Contact Center Omnichannel 52