Top 150 Global Customer Experience Thought Leaders and Influencers of 2020
SurveySensum
JULY 14, 2020
in 2018 where his passion for delivering CX strategies for organizations was seeded in Mystery Shopping and Customer Satisfaction research. He is an author of the book ‘Message Me’ that talks about the future of customer service in the era of social messaging and artificial intelligence. LinkedIn : [link] /.
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