Artificial Intelligence Sentiment Analysis Text Analytics 
eglobalis
FEBRUARY 3, 2025
As artificial intelligence (AI) continues to evolve , it is fundamentally reshaping how businesses interact with their customers, offering personalized, efficient, and predictive solutions. Similarly, Oracle has been using its Oracle Text Analytics tool since 2015 to analyze customer feedback from surveys, social media, and reviews.
Lumoa
JANUARY 23, 2018
This situation is where automated text analytics is brought in: it can help in sorting out the key topics talked about and reveal the general sentiment per topic. Text analytics helps in understanding the feedback. Topic analysis reveals topics that are most talked about. Which one should be tackled first?
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Lumoa
JANUARY 24, 2024
That’s where text analytics in customer feedback proves to be one of the most valuable tools for any business. When to use text analytics This situation is where automated text analytics in customer feedback is brought in: it can help in sorting out the key topics talked about and reveal the general sentiment per topic.
Callminer
APRIL 20, 2018
You’ll be in a better position to gauge your success in helping customers help themselves with self-service analytics. Machine learning and artificial intelligence (AI) are two technologies that have proven to be much more than passing trends for contact centers.
Lumoa
JANUARY 8, 2024
And, if you’re nodding along, I’m also betting you’re savvy enough to know that the future of business success is tightly intertwined with embracing Machine Learning (ML) and Artificial Intelligence (AI). That’s where text analysis, or text mining, comes into play.
Customer Think
SEPTEMBER 3, 2021
Let’s ask better questions With text analytics and artificial intelligence and sentiment analysis, technology has really moved us into a new world of possibilities when it comes to understanding our Cus.
SurveySensum
DECEMBER 24, 2024
Comparison Table of the Top 15 SurveyMonkey Alternatives & Competitors in 2025 SurveyMonkey Alternatives Features Free Trial Free Version Pricing G2 Rating SurveySensum Inbuilt survey templates Provide AI-enabled text analytics Powerful dashboard for quick view analysis Enables integration with HubSpot, Zendesk, and more.
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