Beyond Philosophy

AUGUST 4, 2022

Artificial Intelligence (AI) is such a promising technology. We discussed this on a recent podcast with our guest, Broderick Turner, Ph.D., Assistant Professor of Marketing at Virginia Tech. Turner says a person with below-average intelligence has more to offer than the “smartest” AI today.

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Beyond Philosophy

OCTOBER 15, 2022

Not only to design an experience that surprises and delights their customers, but also so their Artificial Intelligence works to provide useable insight. You’ll remember that Customer Science is the fusion of data, the behavioral sciences, and artificial intelligence (AI). from Virginia Tech about AI recently.

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Beyond Philosophy

JULY 30, 2022

Artificial Intelligence (AI) is an incredible technology with potential to shape the future of humanity. The common misconception is that AI is a pure technological brain built from scratch without the risk of human influence. Assistant Professor of Marketing at Virginia Tech., Thanks very much. Who messes it up?

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Customer Service Life

JUNE 26, 2017

Ruth McCullen and Jeremy Watkin had the pleasure of having Virginia from Kingman Ink draw as we helped contact center leaders tell better stories. This article was originally published on the FCR blog on June 9, 2017. Click here to read the original. I had a fantastic time at the 2017 Contact Center Expo and Conference in Orlando, Florida.

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VOZIQ

MARCH 19, 2021

Artificial Intelligence for Predictive Customer Retention? VOZIQ’s product is powered by more than 10 proprietary machine learning algorithms and advanced text analytics technolog y. VOZIQ is a privately owned information technology and services company founded in 2012, with its headquarters located in VA, USA.

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VOZIQ

MARCH 19, 2021

Artificial Intelligence for Predictive Customer Retention? VOZIQ’s product is powered by more than 10 proprietary machine learning algorithms and advanced text analytics technolog y. VOZIQ is a privately owned information technology and services company founded in 2012, with its headquarters located in VA, USA.

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