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Incredible! Why so many organizations are missing this massive opportunity!

Beyond Philosophy

Not only to design an experience that surprises and delights their customers, but also so their Artificial Intelligence works to provide useable insight. You’ll remember that Customer Science is the fusion of data, the behavioral sciences, and artificial intelligence (AI). from Virginia Tech about AI recently.

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AI Is Just Opinions Written In Code

Beyond Philosophy

Artificial Intelligence (AI) is such a promising technology. We discussed this on a recent podcast with our guest, Broderick Turner, Ph.D., Assistant Professor of Marketing at Virginia Tech. Turner says a person with below-average intelligence has more to offer than the “smartest” AI today.

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AI is just opinions written in code! Have you built in AI Ignorance?

Beyond Philosophy

Artificial Intelligence (AI) is an incredible technology with potential to shape the future of humanity. Assistant Professor of Marketing at Virginia Tech., If you do, could vote for us in the People’s Choice Podcast Award? It doesn’t take long to cast your vote and it would really mean a lot to both Ryan and I.

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Recapping the 2017 ICMI Contact Center Conference

Customer Service Life

Ruth McCullen and Jeremy Watkin had the pleasure of having Virginia from Kingman Ink draw as we helped contact center leaders tell better stories. This article was originally published on the FCR blog on June 9, 2017. Click here to read the original. I had a fantastic time at the 2017 Contact Center Expo and Conference in Orlando, Florida.

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VOZIQ Wins 2021 Product of the Year Award

VOZIQ

Artificial Intelligence for Predictive Customer Retention? VOZIQ, 11951 Freedom Drive, 13th Floor, Reston, Virginia, 20190, U.S.A. a leading provider of Cloud-based actionable AI software for Predictive Customer Retention to recurring revenue businesses, announced today that? TMC , a global, integrated media company, has named?

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VOZIQ Wins 2021 Product of the Year Award

VOZIQ

Artificial Intelligence for Predictive Customer Retention? VOZIQ, 11951 Freedom Drive, 13th Floor, Reston, Virginia, 20190, U.S.A. a leading provider of Cloud-based actionable AI software for Predictive Customer Retention to recurring revenue businesses, announced today that? TMC , a global, integrated media company, has named?