SurveySensum

OCTOBER 20, 2023

By maintaining the product feedback loop, you will not only gain happy users but also get positive reviews, and referrals, leading to overall business growth and success. Imagine you have a B2B tool for project management. Use Text Analytics software. Now you must be thinking about how to implement it right?

Close the Loop 52

Close the Loop Social Media Customer Retention Text Analytics 52

SurveySensum

NOVEMBER 6, 2023

For example, you can ask questions about different aspects of your business such as customer support, your B2B product, your website or app, retail, etc. → ‘On a scale of 0-10, how likely are you to recommend us to friends and colleagues based on the quality of our product?’ But this is not the only question to ask in an NPS survey.

NPS 52

NPS Close the Loop Text Analytics Customer Satisfaction 52

SurveySensum

OCTOBER 11, 2023

Whether you’re looking to conduct customer experience, employee engagement surveys, product evaluations, 360-degree feedback, onboarding surveys, NPS in B2B , or CSI, SSI surveys for the automotive industry, SurveySensum stands out as a robust solution tailored to your business needs.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Net Promoter Score NPS 52

SurveySensum

JANUARY 16, 2025

What is Qualtrics Platform Overview Qualtrics is a popular experience management tool businesses use to design their CX strategies and improve customer experience. The solution works best for industries like Education, Healthcare software, Technology, Retail , Financial Services, B2B, Travel, Hospitality, etc.

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

SurveySensum

JULY 2, 2024

A Detailed Overview of Best Customer Feedback Tools Customer Feedback Tools Features Free Trial Free Version Pricing G2 Rating SurveySensum End-to-end feedback management Robust text analytics Helps you with research product satisfaction or new concept testing Enables the teams to share and collect feedback in real-time.

Customer Feedback 52

Customer Feedback Sentiment Analysis NPS Text Analytics 52

Retently

FEBRUARY 9, 2024

Key Takeaways Customer feedback questionnaires are a valuable resource for understanding customer expectations and experiences, shaping products/services, and fostering brand loyalty, all of which fuel business growth. These allow businesses to prioritize areas that need attention based on root causes or impact.

Customer Feedback 94

Customer Feedback Net Promoter Score Customer Satisfaction NPS 94

SurveySensum

NOVEMBER 25, 2024

For example, it is an ideal choice for businesses with big budgets as it can be expensive for small to medium-scale businesses. Also, the tool is better suited for beginners as it lacks some advanced capabilities, like less advanced text analytics software. Source : G2 , Medallia Review, Mar 03, 2023 3.

Text Analytics 52

Text Analytics Sentiment Analysis NPS Customer Feedback 52

SurveySensum

APRIL 18, 2025

AI-Powered Text Analytics Bid farewell to manual number-crushing. Whether you’re in B2B, NBFC, automotive, retail, or SaaS, creating and analyzing CX surveys shouldnt feel like a chore. AI immediately offers insights, picks up trends, reads open-ended feedback, and lets you focus on what really matters. 500+ companies.

E-commerce 52

E-commerce Sentiment Analysis Start-ups CRM 52