ClearAction

JULY 20, 2023

Customer Success Technology Buyer Guide Lynn Hunsaker Customer success technology is sure to grow in importance and array. Non-stop for the past 25 years, technology for experience management and marketing have been super hot since CRM arrived on the scene. Why We Expect a Lot from Customer Success Technology Why?

Technology 62

Technology Technology Outlook B2B 62

Totango

MAY 17, 2022

Wondering what is the best CRM for B2B sales? Well we’re here to help with our guide to the best CRMs for both small businesses and enterprises in 2022. Use this guide to help you find the best B2B CRM for your business. What is a B2B CRM? Today’s leading CRMs tend to be cloud-based.

B2B 80

B2B Sales CRM Artificial Intelligence 80

SugarCRM

MAY 11, 2023

The adoption of new channels and technologies, such as consumerization of B2B, reduction in layers of distribution, the Internet of Things (IoT), Analytics, and AI, are disrupting traditional business models and creating new opportunities for growth. Top 8 Ways Manufacturers are Using CRM to Revolutionize Their Industry 1.

Manufacturing 26

Manufacturing CRM Construction Invoicing 26

SugarCRM

OCTOBER 15, 2021

The new strategic approach, including for B2B, is to improve direct customer interactions. And with the right CRM platform for marketing, sales, and service , ensuring your CX success is more than just a pipe dream. Simplify CRM Displays and Processes. Understanding your customers’ data in your CRM isn’t enough anymore.

CX 48

CX CRM Artificial Intelligence Invoicing 48

SugarCRM

OCTOBER 27, 2022

Today, with both consumers and B2B customers more dispersed, isolated, and fragmented than ever, being customer-led demonstrably matters. What’s New, What’s Next – Scanning the CRM Horizon. This is further accelerated by the consumerization of B2B. The pace of CX and business, in general, is unprecedented.

B2B 26

B2B E-commerce CRM CX 26

Zendesk

NOVEMBER 4, 2021

Digital business transformation is a continual process of using digital technology and digital strategy to fundamentally change your organization’s culture, business and operating processes, and customer experience. In the past, CIOs would have to wait for permission before moving forward with a new technology.

CRM 52

CRM Social Media Sales Outlook 52

Zendesk

JULY 21, 2021

Jordan Cocklin, sales director at Virtual Hold Technology Solutions , suggests finding a good “cadence of touches.” Matt Peoples, CX and technology consultant at Virtual Hold Technology Solutions. Tailor your questions, remarks, and outlook as if the sale is as good as done.

Sales 98

Sales Start-ups Outlook Technology 98