SugarCRM

APRIL 7, 2022

As technology advances, customers have shifted how they make decisions. Now more than ever, companies need the power of data insights and predictive analytics to navigate the new normal. Sales is now a serious cross-business function, driven by technology, data, and innovation. The Buyer Lifecycle.

Technology 52

Technology Technology Sales Predictive Analytics 52

TeamSupport

DECEMBER 20, 2023

Implementing advanced customer relationship management (CRM) systems can help streamline information, allowing agents to provide more personalized and efficient support. Being a (metaphorical) mind reader isn’t only possible, but thanks to advances in technology, it’s now a customer expectation.

Artificial Intelligence 108

Artificial Intelligence Predictive Analytics Omnichannel Machine Learning 108

SugarCRM

JULY 9, 2021

In today’s world, digital technology rules. For B2B marketers, that might mean the industry, company size, or annual revenue. With this information, marketers can build a B2B buyer persona and develop appropriate marketing techniques that hyper-target prospects. times more important than other priorities for leading marketers.

B2B 26

B2B Predictive Analytics CRM Engineering 26

SugarCRM

JUNE 14, 2021

To make sure that your lead generation engine is firing on all cylinders, it’s important to commit to implementing a platform, integrating it within your culture and current technology, and set firm timelines to have the marketing automation platform fully functional. Technology and the marketplace are always in motion.

B2B 45

B2B Predictive Analytics Innovation CX 45

ClearAction

JULY 23, 2023

B2B Customer Experience Governance Lynn Hunsaker B2B customer experience governance can generate stronger growth when it’s tied-in to the way that B2B ecosystems work. B2B firms often have dedicated sales teams who pursue strong relationships with customers. Built-in B2B Customer Experience Governance 1.

Government 62

Government B2B CXM Customer Experience 62

SugarCRM

AUGUST 19, 2019

Driven by the phenomenal pace of technology and ever-increasing customer expectations, modern manufacturing businesses – from producers through to wholesalers and distributors – have had to adapt to a entirely new set of rules. But the application of IoT technology goes far beyond lifestyle-enhancing gadgets.

Manufacturing 20

Manufacturing Sales Predictive Analytics CRM 20

Zendesk

OCTOBER 5, 2022

It’s also why we introduced Slack Direct Messages in Zendesk —B2B companies can now talk to their customers wherever they are. That level of personalization requires more powerful technology. Conversational CRM represents a new era in customer service where businesses are focused on building relationships instead of closing tickets.

Innovation 98

Innovation CX Omnichannel Predictive Analytics 98