B2B, Customer Service Sales and CXM - Tech Customer Success

Ahead of the Curve: MarTech-Driven Customer Experience Evolution

eglobalis

JULY 31, 2024

We will also explore the unique challenges faced by the CX industry and how specific MarTech solutions can benefit B2B customers, with a global focus. Customer Experience Management (CXM) Software Tools like Qualtrics and Medallia as the leaders of this sector help manage and analyse customer interactions across different touchpoints.

Customer Experience

Customer Experience Social Media Predictive Analytics AI

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

Currently, he is serving as the Director of Customer Success at Kustomer and an Advisor at The Success League. He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Blake Morgan – Customer Experience Futurist, Keynote Speaker, Author.

Customer Experience

Customer Experience CX E-commerce Social Media

Tech Customer Success

Ahead of the Curve: MarTech-Driven Customer Experience Evolution

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

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