Customer Experience Matrix

MARCH 3, 2017

Unify B2B data. CaliberMind ingests data from Salesforce Sales cloud and Marketo , Oracle Eloqua , Salesforce Pardo t, and HubSpot marketing automation systems. It reports on missing data and fills in the blanks using data from external vendors. We’ll circle back to classification at the end. Report on journeys.

B2B 48

B2B Unstructured Data Machine Learning Structured Data 48

CSAT.AI

SEPTEMBER 25, 2017

Interestingly, Revuze was named by CB Insights as an “early stage Israeli B2B Software Company to Watch.” CB Insights used their own AI-powered software, Mosaic, which uses public data and predictive algorithms to provide intelligence on private companies, to compile the list.

Artificial Intelligence 59

Artificial Intelligence Predictive Analytics Unstructured Data Sentiment Analysis 59

PeopleMetrics

APRIL 22, 2025

Lesson #39 Revisited: Conversational Surveys and AIThe Future of Listening is Here AI transforms static surveys into dynamic conversations, enriching open-ended feedback without sacrificing structured data, ushering in a new era of deeper, more actionable customer insights.

AI 62

AI VOC Text Analytics NPS 62