Remove B2C Remove Case Management Remove Text Analytics
article thumbnail

Boost CX With These 7 Customer Communication Management Tools

SurveySensum

SurveySensum SurveySensum is an end-to-end customer experience management platform that enables businesses to gather, manage, track, and analyze customer interactions across multiple sources and consolidate all data onto a single dashboard for better understanding. When it comes to ticketing management automation is very powerful.

CX 52
article thumbnail

Top 15 Qualtrics Competitors & Alternatives of 2025

SurveySensum

Customizable survey editor with DIY capabilities Survey sharing and gathering via multiple channels Advanced and AI-enabled text and sentiment analytics Advanced and analytical reporting capabilities Role-based analytical survey dashboards Real-time ticketing management $99 per month 4.6 (5) 5) Promoter.io