Business Administration, California and Hospitality

Defining the Chief Patient Experience Officer Role at Cedars-Sinai Hospital

Customer Bliss

MARCH 1, 2018

How do you define patience experience in a hospital? In today’s episode, I speak with Alan Dubovsky , Chief Patient Experience Officer at Cedars-Sinai , who talks about how a hospital stint in his youth led to a lifelong obsession with healthcare; specifically, how you get doctors, nurses, and employees to work together.

Hospitality

Hospitality Hospitality Business Administration Healthcare

Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital

Customer Bliss

JANUARY 4, 2019

I’m revisiting a conversation I had with Alan Dubovsky , a well-respected colleague in the industry, who is the Chief Patient Experience Officer at Cedars-Sinai Hospital. Before becoming the Chief Patient Officer at Cedars-Sinai, he was the program coordinator for the oncology program at Northside Hospital in Atlanta.

Hospitality

Hospitality Hospitality Healthcare Customer Experience

Tech Customer Success

Defining the Chief Patient Experience Officer Role at Cedars-Sinai Hospital

Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital

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