Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital
Customer Bliss
JANUARY 4, 2019
#CustomerExperience #CX Click To Tweet. Lastly, Alan shared some advice regarding resources that help him work more efficiently in terms of implementing the CX transformation. Prior to joining Cedars-Sinai, Alan was with Emory Healthcare in Atlanta, Georgia, serving as the Director of Operations.
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