Business Administration, CX Transformation and Start-ups

Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital

Customer Bliss

JANUARY 4, 2019

I’ve got a lot of great interviews coming up that I can’t wait to share with you! Make Your Transformation Plan Palatable to Your Teams. When Alan developed his action plan, he ended up with about 25 projects to improve the patient experience. CustomerExperience #CX Click To Tweet.

Hospitality

Hospitality Hospitality Healthcare Customer Experience

Customer Experience Challenges According to 15 CX Experts

Lumoa

OCTOBER 31, 2018

Customer experience has been a buzzword for several years and is only heating up. Many companies experience numerous challenges in the ares of customer experience transformation. We talked with the leading customer experience experts to find out what CX professionals should pay attention in the coming years. “CX

CX Customer Experience Machine Learning Artificial Intelligence

Tech Customer Success

Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital

Customer Experience Challenges According to 15 CX Experts

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