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Defining the Chief Patient Experience Officer Role at Cedars-Sinai Hospital

Customer Bliss

MARCH 1, 2018

How do you define patience experience in a hospital? In today’s episode, I speak with Alan Dubovsky , Chief Patient Experience Officer at Cedars-Sinai , who talks about how a hospital stint in his youth led to a lifelong obsession with healthcare; specifically, how you get doctors, nurses, and employees to work together.

Hospitality

Hospitality Hospitality Business Administration Healthcare

Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital

Customer Bliss

JANUARY 4, 2019

I’m revisiting a conversation I had with Alan Dubovsky , a well-respected colleague in the industry, who is the Chief Patient Experience Officer at Cedars-Sinai Hospital. Before becoming the Chief Patient Officer at Cedars-Sinai, he was the program coordinator for the oncology program at Northside Hospital in Atlanta.

Hospitality

Hospitality Hospitality Healthcare Customer Experience

Webinars

From Start to Scale: Driving Growth Through Seamless Payments Implementation

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Tech Customer Success

Defining the Chief Patient Experience Officer Role at Cedars-Sinai Hospital

Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital

Webinars

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