Lesson #10: B2B VoC and B2C VoC Are Completely Different
PeopleMetrics
JUNE 4, 2019
In B2C, business is mainly transactional. There is rarely a salesperson, and when there is one, it’s for large-ticket items, such as with electronics, real estate, or automobiles. in Business Administration with a specialization in marketing science from Temple University in Philadelphia. VoC In Both Worlds.
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