CX Accelerator

FEBRUARY 2, 2020

Sure, there are a variety of seemingly logical choices like business administration, marketing, computer science, psychology, and a variety of others but are these the best choice? 30% have degrees in business administration, 9% in marketing, 7.5% each for psychology and communication, and economics represents 5.5%.

Customer Experience 320

Customer Experience Business Administration Customer Journey Map CX 320

CX Accelerator

FEBRUARY 2, 2020

Sure, there are a variety of seemingly logical choices like business administration, marketing, computer science, psychology, and a variety of others but are these the best choice? 30% have degrees in business administration, 9% in marketing, 7.5% each for psychology and communication, and economics represents 5.5%.

Customer Experience 182

Customer Experience Business Administration Customer Journey Map CX 182

Lumoa

FEBRUARY 6, 2018

Marketing, Customer service. Market research, Customer understanding, Service & process design, Brand positioning, and Revenue generation will be functional to this new area of the company.

CX 121

CX Customer Experience Education Machine Learning 121

Lumoa

OCTOBER 31, 2018

To overcome these challenges, we need to stand on the shoulders of those giants before us, and continue to play with each other, it truly is a team sport! Marketing, Customer service.

CX 60

CX Customer Experience Machine Learning Artificial Intelligence 60