Remove Business Consulting Remove California Remove Customer Relationship
article thumbnail

37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

What would you do if a customer claims the product they received through shipping is damaged or defective? Kayla Pendleton is the Owner and Founder of Her Space , a co-working space and community for women entrepreneurs in Fresno, California. For me, customer service interview questions need to revolve around…”. Kayla Pendleton.

article thumbnail

37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

What would you do if a customer claims the product they received through shipping is damaged or defective? Kayla Pendleton is the Owner and Founder of Her Space , a co-working space and community for women entrepreneurs in Fresno, California. For me, customer service interview questions need to revolve around…”. Kayla Pendleton.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is a Vice President of Customer Experience Solutions Delivery at RR Donnelley and an Advisory Council Member for the Adobe Experience League. Aneesh R Kammath – Customer Experience Coach and Specialist. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. LinkedIn : [link].

article thumbnail

19 Pieces of Advice Customer Success Mentors Would Give Frontline Customer Success Managers

ClientSuccess

4) From : Jorie Basque , Customer Relationship Manager | Company : InGenius Software | Location : Ottawa, Canada. Two-fold: If it’s good for your customer’s business it’s good for your business, and you cannot exceed expectations if you do not set expectations. If you learn nothing else, learn to listen.