37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers
Callminer
MARCH 6, 2020
Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. Sue Andrews is the HR & Business Consultant at KIS Finance. Sue Andrews. KISfinance.
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