SurveySensum

JULY 14, 2020

With almost 30 years in the customer experience domain, Annette Franz, CCXP is the Founder and CEO of CX Journey Inc. She is also the 2020 CXPA Board Chair and an Advisory Board Member for CX@UCI. Augie Ray – Customer Experience Expert, Blogger, Speaker, Consultant. LinkedIn : [link] /. Website : [link]. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Shep Hyken

SEPTEMBER 28, 2022

With more than 20 years of international experience in business consulting, Mita has been part of leading programs that help drive revenue and competitive advantage using customer strategy. New York Times ?bestselling bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.

Business Consulting 65

Business Consulting Customer Service CX Customer Relationship 65

Shep Hyken

MARCH 15, 2022

Retail Practice at the business consulting firm AlixPartners. New York Times ?bestselling bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. co-head of the?Retail Shep Hyken is a customer service and experience expert,?

Retail 57

Retail Business Consulting Start-ups Technology 57

Comm100

SEPTEMBER 22, 2016

Jill Griffin, an internationally published author and business consultant, has written the bible on customer service loyalty programs with this book. In Uplifting Service, New York Times Bestselling Author, Ron Kaufman, guides readers through a new, more effective set of guiding principles with actionable advice.

Customer Service 88

Customer Service Customer Loyalty E-commerce Customer Satisfaction 88