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Businessconsultant Peter Drucker noted, “the purpose of a business is to create a customer,” and the purpose of the call center is to maintain the customer. As an innovator in the space, Shai is on a clear mission to educate the call center industry on how to improve the customer exp.
Hassan Alnassir is the founder & owner of Premium Joy , a toy company selling educational foam playthings for children. Mark Webster is Co-founder of Authority Hacker , an industry leading online marketing education company. Sue Andrews is the HR & BusinessConsultant at KIS Finance. How would you rate it?
But as customer experience and loyalty have gained importance in the corporate world, we’ve seen the world’s top strategic businessconsultancies and a bevy of differently flavored agencies enter the service design game. Service design educators must, of course, continue to instill a co-create mindset in students at all levels.
Hassan Alnassir is the founder & owner of Premium Joy , a toy company selling educational foam playthings for children. Mark Webster is Co-founder of Authority Hacker , an industry leading online marketing education company. Sue Andrews is the HR & BusinessConsultant at KIS Finance. How would you rate it?
But as customer experience and loyalty have gained importance in the corporate world, we’ve seen the world’s top strategic businessconsultancies and a bevy of differently flavored agencies enter the service design game. Service design educators must, of course, continue to instill a co-create mindset in students at all levels.
But as customer experience and loyalty have gained importance in the corporate world, we’ve seen the world’s top strategic businessconsultancies and a bevy of differently flavored agencies enter the service design game. Service design educators must, of course, continue to instill a co-create mindset in students at all levels.
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