Kerry Bodine
JANUARY 16, 2020
But as customer experience and loyalty have gained importance in the corporate world, we’ve seen the world’s top strategic business consultancies and a bevy of differently flavored agencies enter the service design game. Service design educators must, of course, continue to instill a co-create mindset in students at all levels.
Fonolo
APRIL 11, 2019
Business consultant Peter Drucker noted, “the purpose of a business is to create a customer,” and the purpose of the call center is to maintain the customer. As an innovator in the space, Shai is on a clear mission to educate the call center industry on how to improve the customer exp.
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Kerry Bodine
JANUARY 16, 2020
But as customer experience and loyalty have gained importance in the corporate world, we’ve seen the world’s top strategic business consultancies and a bevy of differently flavored agencies enter the service design game. Service design educators must, of course, continue to instill a co-create mindset in students at all levels.
Kerry Bodine
JANUARY 16, 2020
But as customer experience and loyalty have gained importance in the corporate world, we’ve seen the world’s top strategic business consultancies and a bevy of differently flavored agencies enter the service design game. Service design educators must, of course, continue to instill a co-create mindset in students at all levels.
Zendesk
SEPTEMBER 19, 2022
Over-invest in your own education [and sales training], and be extremely curious about your ideal customer’s problems and ambitions. They will never forget that you were five seconds late.” — Joseph Himelfarb , business consultant at the MoJoe Group. Kelly , President at The Sales Evangelist. Be a lifelong student. Be on time.
Confirmit
MAY 1, 2017
Throughout the day Confirmit employees took time to engage the children in simply amazing interactive educational sessions. Not only was this activity extremely educational, it was a lot of fun! Finally, we were joined by Stacey Nevel, a Principal VoC Consultant with Confirmit.
SugarCRM
NOVEMBER 9, 2022
The Business Transformation award celebrates the customer that has innovated new and fresh ways of using CRM to automate and transform their use of Sugar to sell, service, and market faster and smarter. The Adoption for Growth award celebrates the Sugar customer driving Sales, Marketing, and/or Service adoption of the Sugar platform.
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