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Just Say No To Silver Platters — And Yes To Co-Creation

Kerry Bodine

But as customer experience and loyalty have gained importance in the corporate world, we’ve seen the world’s top strategic business consultancies and a bevy of differently flavored agencies enter the service design game. These newcomers don’t have co-creation in their DNA. We’ve seen new buyers, too.

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Just Say No To Silver Platters — And Yes To Co-Creation

Kerry Bodine

But as customer experience and loyalty have gained importance in the corporate world, we’ve seen the world’s top strategic business consultancies and a bevy of differently flavored agencies enter the service design game. These newcomers don’t have co-creation in their DNA. We’ve seen new buyers, too.

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article thumbnail

Just Say No To Silver Platters — And Yes To Co-Creation

Kerry Bodine

But as customer experience and loyalty have gained importance in the corporate world, we’ve seen the world’s top strategic business consultancies and a bevy of differently flavored agencies enter the service design game. These newcomers don’t have co-creation in their DNA. We’ve seen new buyers, too.

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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

Every interaction with your business has the power to build or damage the relationship with your customer – and can directly impact your revenue. The pressure is rising for businesses to step up their CX game. More than 80% of business leaders see customer experience as a growing priority in 2024.