19 Pieces of Advice Customer Success Mentors Would Give Frontline Customer Success Managers
ClientSuccess
OCTOBER 10, 2018
2) From : Vic Kasoff , Director of Customer Experience | Company : NarrativeDx | Location : Austin, Texas. Two-fold: If it’s good for your customer’s business it’s good for your business, and you cannot exceed expectations if you do not set expectations. Customer Success starts and ends with helping others realize value.
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