Business Growth Business Services Contact Center 
Fonolo
JULY 8, 2021
Google reviews, social media activity, and customer service surveys all help companies learn about their customers’ experiences. Contact centers use a few different metrics to measure customer experience. Net Promoter Score is the most common customer satisfaction metric for contact centers.
Hodusoft
JUNE 30, 2022
ITEXPO is one of the largest business technology events. It was held this year from 21st June to 24th June at Broward County Convention Center, Fort Lauderdale, Florida. HoduCC : A reliable contact center software enriched with advanced features to deliver a stellar customer experience.
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