Zendesk

MAY 11, 2022

This is a step beyond what a traditional CRM has offered. Legacy CRMs are an acknowledged nucleus for many customer contact points, but these solutions only track interactions at specific moments in time, without providing the full context of what was shared. This turns your service organization into an engine for growth.

CRM 98

CRM B2C Compliance Customer Relationship 98

SugarCRM

JUNE 23, 2022

In this webinar with Volker Hildebrand, SVP, Product Marketing , and Dennis Smith, VP of Sales at SugarCRM, we showcased how to guide all your sales reps to perform at their best by leveraging Sugar Sell to create highly interactive sales playbooks directly within your CRM. We prepared a guide to help you pick the right CRM for you.

CRM 26

CRM Sales Data Entry Customer Relationship Management 26

Gainsight

OCTOBER 7, 2019

So many companies say they’re customer-centric, but the truth is that the platforms they relied on to run their business were primarily aimed at driving internal processes, not addressing the needs of the customer. But today, that’s no longer enough for SaaS business models who want to succeed.

Healthcare 13

Healthcare Real Estate Education Innovation 13

SugarCRM

OCTOBER 19, 2023

It combines automation, case management, knowledge base tools, and reporting capabilities to create a comprehensive platform for delivering exceptional customer support. To better manage cases and identify urgent situations, Paytime automatically assigns an urgency level to each new inquiry as soon as it reaches their service desks.

Case Management 29

Case Management CRM Customer Satisfaction Sales 29