SurveySensum

FEBRUARY 7, 2025

This centralized insight of your customers enables your team to focus on what really matters: enhancing customer experiences and driving business growth. A few days later, they roll out an update, and notify the customer who flagged the problem closing the loop and improving their experience.

NPS 52

NPS Customer Feedback Outlook E-commerce 52

Gainsight

JANUARY 12, 2021

In the past year, she has seen an increase in small and medium-sized businesses’ interest in all products, especially e-commerce. I imagine that since you have a product in the e-commerce space, you’re dealing with a lot of growth overall because more companies are trying to sell online.

Gaming 59

Gaming E-commerce Close the Loop Education 59

SurveySensum

NOVEMBER 22, 2023

of e-commerce website visits are converted to purchases on desktop, versus 3.3% For example, if you run a fashion e-commerce site, you can create a survey asking customers to choose their favorite fashion trend. For example, you run an e-commerce website, and you’re looking to enhance your customer feedback.

E-commerce 52

E-commerce Social Media Construction Customer Feedback 52

SurveySensum

JULY 10, 2023

These factors include the presence of e-commerce giants, the impact of social media, and the growing desire for personalized experiences. Suggested Read: Seven Useful Tips from Experts to “Close the Loop” Customer Feedback 8. Modern shoppers have evolving expectations influenced by various factors.

Retail 52

Retail Customer Service E-commerce Social Media 52

SurveySensum

JULY 10, 2023

These factors include the presence of e-commerce giants, the impact of social media, and the growing desire for personalized experiences. Suggested Read: Seven Useful Tips from Experts to “Close the Loop” Customer Feedback 8. Modern shoppers have evolving expectations influenced by various factors.

Retail 40

Retail Customer Service E-commerce Social Media 40

SurveySensum

JULY 13, 2023

Improving retail customer experience for your brand is not only an expectation from your customers but also a requirement for your business growth. In today’s competitive retail landscape, customer experience has emerged as an important factor that can either make or break a business. Request a Demo

Retail 52

Retail Customer Experience Touchpoint Social Media 52

SurveySensum

JULY 13, 2023

Improving retail customer experience for your brand is not only an expectation from your customers but also a requirement for your business growth. In today’s competitive retail landscape, customer experience has emerged as an important factor that can either make or break a business. Request a Demo

Retail 52

Retail Customer Experience Touchpoint Social Media 52