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Stuck in an Outdated CX Framework? Here’s Why You’re Missing Out on Real Results

eglobalis

These teams go beyond technical support, engaging in consultative conversations to align IBM’s offerings with each client’s unique operational demands, compliance requirements, and growth objectives. Conclusion In today’s fast-evolving B2B landscape, a personalized, creativity-driven approach to CX has become essential.

CX 433
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Rajeev Karkhanis has over 30 years of experience in delivering business growth and direction on overall operations and revenue goal performance. Bill Gessert – Vice President of Business Growth at Premiere Response. Website : [link]. He is a certified CCXP with expertise in Customer Experience and Service Design.