SugarCRM

JULY 18, 2024

In an era where customer expectations are continually evolving, manufacturers are increasingly turning to digital solutions to innovate and stay competitive. According to her, Australian manufacturers are in the midst of a significant digital transformation, often prioritising it as a top corporate objective.

Manufacturing 26

Manufacturing CRM Compliance Sales 26

Hodusoft

NOVEMBER 9, 2022

Be it audio or video, conferencing is a must-have feature to support business communications, especially for hybrid and remote workforces. CRM integration: CRM serves as a valuable source of information, providing insights into customers’ behavior, trends, preferences, etc.

Contact Center 52

Contact Center CRM Construction Manufacturing 52

SurveySensum

OCTOBER 4, 2023

This tool helps automotive businesses, such as car manufacturers, dealerships, and service centers, gather valuable customer insights to improve products and services, enhance automotive customer experience, and drive business growth. But how to determine which one is the right tool for your automotive business?

Customer Feedback 52

Customer Feedback Sentiment Analysis Text Analytics CRM 52

SurveySensum

JUNE 19, 2023

This boosts customer satisfaction and business growth. Streamline and Optimize Customer Service Processes Businesses often fail to understand the importance of an efficient customer service process in improving customer satisfaction levels. Both companies manufacture cookies of different flavors.

Customer Satisfaction 52

Customer Satisfaction Net Promoter Score Social Media Sentiment Analysis 52

SurveySensum

FEBRUARY 24, 2023

From providing exceptional customer service to offering personalized experiences, we will cover a range of tactics that can help businesses stand out in a crowded marketplace. Ultimately, this can lead to increased customer loyalty, positive word-of-mouth, and business growth. So, let’s get started!

Customer Satisfaction 52

Customer Satisfaction Touchpoint Customer Feedback CRM 52

ClearAction

OCTOBER 1, 2018

And unless we’re applying VoC insights as Collaborators and Transformers we aren’t likely to generate the business growth promised by loyalty-revenue correlation. These static trends are very revealing: if we’re not aiming to be VoC Collaborators and Transformers we may never get there! CXM Timeline to CX-Centricity.

CXM 63

CXM VOC Customer Experience Artificial Intelligence 63

SugarCRM

JANUARY 25, 2024

zazen Water , a provider of alkaline water solutions in Australia, is recognized for its use of SugarCRM to support business growth and customer satisfaction. Through strategic integrations, zazen Water automated its business and customer service operations to streamline high-order volume processing.

Real Estate 29

Real Estate Transportation CRM Sales 29

SugarCRM

AUGUST 1, 2023

In sales, Predictive AI uses historical data, patterns, and even external sources to forecast and enable businesses to make better sales decisions. 5 Ways to Leverage AI in Sales Since AI has started to be incorporated into many business operations, you might have guessed that there are multiple ways in which you can use it in sales, too.

AI 26

AI Sales Predictive Analytics Artificial Intelligence 26

SurveySensum

JULY 14, 2020

He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. Bill Gessert – Vice President of Business Growth at Premiere Response.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

SugarCRM

JULY 5, 2022

Predictive sales AI uses historical data, patterns, and even external sources to forecast and enable businesses to make better sales decisions. The AI works by applying predictive algorithms to a company’s CRM or ERP data and automating much of the sales process so reps can focus instead on nurturing and closing deals.

Sales 26

Sales AI Artificial Intelligence E-commerce 26

SugarCRM

OCTOBER 29, 2024

What we'll Cover: Configuring Sugar with Drag-and-Drop When it comes to customizing a CRM, not all solutions are created equal. This makes it perfect for businesses that want a CRM that adapts to their needs without the expense or time typically associated with IT-heavy customization.

Business Growth 62

Business Growth CRM Sales Start-ups 62