SugarCRM

NOVEMBER 26, 2024

The company, fully owned by Azimut Group, faced limitations due to manual workflows and scattered information systems, which created inefficiencies and hindered growth. By automating routine tasks and minimizing manual data entry, SugarCRM saved the company 650 hours of administrative work each year. Manager, Azimut Direct 4.

Sales 52

Sales CRM Data Entry Customer Relationship Management 52

Hodusoft

DECEMBER 26, 2024

They are highly sophisticated organizations that offer a wide array of services to other businesses. The services range from customer service, legal support, data entry, marketing, and more. Speaking of customer service, the sector witnessed a remarkable change.

Contact Center 52

Contact Center Omnichannel Social Media Sentiment Analysis 52

SugarCRM

SEPTEMBER 5, 2024

Customer relationship management (CRM) systems are increasingly important for business growth. That’s why custom CRM for businesses is tailored to meet your needs, unlike off-the-shelf solutions. Likewise, customer segmentation can help you build more targeted marketing campaigns.

Business Growth 26

Business Growth CRM Data Entry Predictive Analytics 26

Hodusoft

DECEMBER 28, 2022

Why do businesses need call center management? 5 metrics to evaluate the success of call center management. 7 best practices for efficient call center management. Utilizing call center management tools as a business growth promoter. Why do businesses need call center management?

Net Promoter Score 52

Net Promoter Score NPS Data Entry Omnichannel 52

Gainsight

JULY 30, 2024

Calculated from responses to a single question regarding the likelihood of recommending the company or product, NPS categorizes customers into promoters, passives, and detractors. This is useful for predicting business growth.

Net Promoter Score 52

Net Promoter Score Customer Experience Social Media Social Listening 52

SugarCRM

JUNE 23, 2022

Improve sales performance across the entire sales organization : Operationalize performance excellence with proven sales methodologies, case management procedures, customer onboarding processes, and prospect nurturing and routing activities. Download the full report to see how Sugar users eliminate busy work and get time back.

CRM 26

CRM Sales Data Entry Customer Relationship Management 26

Hodusoft

JUNE 7, 2024

Customer Relationship Management (CRM) Integration Call and Contact center agents often use CRM software to access: Customer information Previous interactions Purchase history Other relevant data This helps agents provide personalized assistance and streamline communication.

Contact Center 52

Contact Center Net Promoter Score Social Media Omnichannel 52