SugarCRM

SEPTEMBER 10, 2024

For business continuity and customer service, a customer relationship management (CRM) system is essential. These systems help us to better understand our customers, managing key touchpoints and serving them better to drive business growth. But not all CRMs are the same.

CRM 49

CRM Invoicing Predictive Analytics Manufacturing 49

Intercom, Inc.

JANUARY 5, 2022

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Liam: So, let’s get into SOC 2 compliance, which I know is a bit like saying “let’s talk about taxes”, or “let’s talk about invoicing” But it’s so important.

Compliance 211

Compliance Engineering Start-ups Invoicing 211

Gainsight

MAY 18, 2023

Over the last year, the Scaled team has achieved: 21% year-over-year (YOY) increase in customers that successfully onboarded in the first 30 days of their contract 37% YoY increase in the number of business reviews completed Increased CSAT scores from 4.2 Certinia provides customer-centric solutions to accelerate business growth.

Invoicing 52

Invoicing Scorecard Innovation Machine Learning 52

SugarCRM

JULY 18, 2023

Business Process Automation (BPA) can help businesses define clear steps and follow clear protocols in different scenarios. Computers can follow the steps provided and automate all rule-based business processes. For instance, you can win more resources in terms of quoting, invoicing, upselling, cross-selling, and more.

CRM 26

CRM Data Entry Invoicing Compliance 26

Intercom, Inc.

NOVEMBER 25, 2021

Shep Hyken on getting customers to come back again and again. Customer retention is the new conversion. This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Even if they never see a customer, because their job ultimately affects customers.

CX 206

CX Social Media Start-ups Invoicing 206