Intercom, Inc.

NOVEMBER 25, 2021

Shep Hyken on getting customers to come back again and again. Customer retention is the new conversion. This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Even if they never see a customer, because their job ultimately affects customers.

CX 206

CX Social Media Start-ups Invoicing 206

Intercom, Inc.

JANUARY 5, 2022

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Liam: So, let’s get into SOC 2 compliance, which I know is a bit like saying “let’s talk about taxes”, or “let’s talk about invoicing” But it’s so important.

Compliance 211

Compliance Engineering Start-ups B2B 211

SugarCRM

SEPTEMBER 10, 2024

For business continuity and customer service, a customer relationship management (CRM) system is essential. These systems help us to better understand our customers, managing key touchpoints and serving them better to drive business growth. But not all CRMs are the same.

CRM 26

CRM Invoicing Predictive Analytics Manufacturing 26

SugarCRM

JULY 18, 2023

Business Process Automation (BPA) can help businesses define clear steps and follow clear protocols in different scenarios. Computers can follow the steps provided and automate all rule-based business processes. For instance, you can win more resources in terms of quoting, invoicing, upselling, cross-selling, and more.

CRM 26

CRM Data Entry Invoicing Business Growth 26