SurveySensum

FEBRUARY 7, 2025

NPS integration revolutionizes how you collect, analyze, and act on customer feedback. This centralized insight of your customers enables your team to focus on what really matters: enhancing customer experiences and driving business growth. Thats what the SurveySensum Outlook integration allows you to do.

NPS 52

NPS Customer Feedback Outlook E-commerce 52

Zendesk

JANUARY 18, 2022

While leaders navigate a constantly changing reality, they must keep thinking about how to drive their business forward. As many companies hold on deploying new initiatives until the outlook is more clear, they are eyeing where current investments can be made: such as in customer experience.

Customer Service 98

Customer Service Outlook Business Growth Customer Loyalty 98

ClearAction

OCTOBER 1, 2018

And unless we’re applying VoC insights as Collaborators and Transformers we aren’t likely to generate the business growth promised by loyalty-revenue correlation. ease-of-doing-business) to build trust and customer relationship strength.

CXM 63

CXM VOC Customer Experience Artificial Intelligence 63

Intercom

FEBRUARY 15, 2023

Of course, we think that the best customer satisfaction tools don’t just let you understand customer satisfaction, but actively help you to improve it, too. With Intercom, you can automatically trigger customer journeys based on survey responses, to help you make the most of every opportunity to grow your customer relationships.

Customer Satisfaction 52

Customer Satisfaction Net Promoter Score E-commerce NPS 52

SurveySensum

SEPTEMBER 11, 2023

A rate greater than 100% indicates that your company is growing from existing customers, which is often more cost-effective than acquiring new customers. It also highlights the health of your customer relationships and the effectiveness of your upselling and cross-selling efforts.

Net Promoter Score 52

Net Promoter Score Customer Acquisition NPS Customer Satisfaction 52