SugarCRM

MARCH 24, 2025

Epicor ERP holds a wealth of real-time insights that can enhance customer engagement, streamline sales processes, and improve service. This integration is built to be secure, easy to implement, and scalable as your business grows. And the best part? IT wont have to worry about a complicated setup or ongoing maintenance.

Sales 26

Sales Finance Artificial Intelligence Data Entry 26

SugarCRM

MARCH 24, 2025

Epicor ERP holds a wealth of real-time insights that can enhance customer engagement, streamline sales processes, and improve service. This integration is built to be secure, easy to implement, and scalable as your business grows. And the best part? IT wont have to worry about a complicated setup or ongoing maintenance.

Sales 26

Sales Finance Artificial Intelligence Data Entry 26

SugarCRM

SEPTEMBER 10, 2024

For business continuity and customer service, a customer relationship management (CRM) system is essential. These systems help us to better understand our customers, managing key touchpoints and serving them better to drive business growth. Larger businesses have higher data processing demands, too.

CRM 49

CRM Invoicing Predictive Analytics Manufacturing 49

Lumoa

FEBRUARY 9, 2023

Why are your customers turning away from you? Why is the retention of your customers so high/low? But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease?

Net Promoter Score 167

Net Promoter Score Customer Experience B2C Social Media 167

Retently

APRIL 5, 2024

Self-service options, including self-checkout systems and digital information kiosks, empower customers with autonomy and skill, improving the shopping experience and the retailer’s operational efficiency. The stores’ staff, known for their expertise, are not on commission, fostering a more genuine customer relationship.

Retail 78

Retail Customer Experience Omnichannel Social Media 78

Retently

AUGUST 5, 2024

If you’re looking to boost your customer satisfaction and drive business growth, you’ve come to the right place. Your journey to improved customer satisfaction and business growth starts here! Key Takeaways If you’re a small or medium business, look for an affordable, easy-to-use tool that can grow with you.

NPS 100

NPS B2B Net Promoter Score Actionable Insights 100

CommBox

NOVEMBER 1, 2021

This is the reason why many corporations decided to switch to the predictive lead scoring business model. Lead scoring with predictive analytics eliminates or minimizes the element of human error, resulting in a higher rate of lead identification.

Machine Learning 52

Machine Learning Artificial Intelligence Sales Predictive Analytics 52

Intercom, Inc.

APRIL 15, 2021

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Accelerate sales with data. Lead Qualification Using AI with Francis Brero of MadKudu, on Serve Don’t Sell.

AI 118

AI Start-ups B2B Predictive Analytics 118

SugarCRM

AUGUST 1, 2023

Improve Retention Rates Tools with predictive AI integrated are also great at monitoring customer activity and suggesting the next steps your reps can take to improve customer retention rates. Predictive AI: Benefits for Customers Because we live fast-paced lifestyles, we also request speed regarding business interactions.

AI 26

AI Sales Predictive Analytics Artificial Intelligence 26

eglobalis

FEBRUARY 24, 2025

As businesses navigate a rapidly evolving landscape, the blend of technology and personal engagement not only refutes the extinction myth but also reinforces that continuous adaptation and thoughtful decision-making remain at the core of lasting customer relationships. Customer experience is not disappearing by 2030.

CX 296

CX B2B AI Innovation 296

SurveySensum

MAY 2, 2024

Brand Example: Amazon uses micro-interactions such as personalized product recommendations and timely order updates to enhance the overall shopping experience for its customers. Companies leverage chatbots, AI-powered sentiment analysis , and even predictive analytics to gather and respond to feedback instantly.

Close the Loop 52

Close the Loop Customer Service Social Media Innovation 52

SugarCRM

MARCH 28, 2024

Predictive Analytics and Generative AI Robust CRMs today feature advanced analytics and generative AI capabilities. Infused with predictive analytics, CRMs can help manufacturers generate valuable insights into customer behavior, identify and act upon market trends, and make overall better strategic decisions.

Manufacturing 26

Manufacturing CRM Sales Sentiment Analysis 26

SugarCRM

OCTOBER 5, 2023

With Sugar Market, you can create campaigns, engage with your audience, and predict customer needs. With its predictive analytics capabilities , Sugar Market helps your marketing specialists optimize their strategies, deliver relevant content, and tailor their marketing campaigns to meet and exceed expectations.

CRM 26

CRM Predictive Analytics Sales Omnichannel 26

Hodusoft

JUNE 7, 2024

Customer Relationship Management (CRM) Integration Call and Contact center agents often use CRM software to access: Customer information Previous interactions Purchase history Other relevant data This helps agents provide personalized assistance and streamline communication.

Contact Center 52

Contact Center Net Promoter Score Social Media Omnichannel 52