eglobalis

NOVEMBER 3, 2024

Cisco also exemplifies this approach, particularly in its B2B customer service for enterprise solutions. Once known primarily for its mobile phones, Nokia has successfully pivoted to focus on network infrastructure, cybersecurity, and IoT solutions, transforming its core business model to stay competitive in the digital age.

CX 442

CX B2B Innovation Sentiment Analysis 442

Hodusoft

MAY 5, 2019

We have created a contact center software called HoduCC that allows you to manage large call volume with optimal customer service efficiently and effectively. Recently, we served the ready-to-use HoduCC- omnichannel Contact Center Software to GUO Transportation Ltd. GUO Transportation Company Ltd. is a division of G.

Transportation 40

Transportation Contact Center Omnichannel Business Growth 40

Execs In The Know

JANUARY 23, 2024

The rise of automation in the auto industry a century ago, for example, spelled the end of many jobs related to horse-powered transportation. Research has shown that automation, including AI, can drive business growth and efficiency, and if we use it wisely, it can also have a positive impact on worker satisfaction and well-being.

AI 52

AI Artificial Intelligence Contact Center Transportation 52

SugarCRM

JANUARY 25, 2024

zazen Water , a provider of alkaline water solutions in Australia, is recognized for its use of SugarCRM to support business growth and customer satisfaction. Through strategic integrations, zazen Water automated its business and customer service operations to streamline high-order volume processing.

Real Estate 29

Real Estate Transportation Sales CRM 29

Zendesk

FEBRUARY 9, 2023

While employees will always flow in and out of your business, prioritizing staff retention leads to improved service and morale. Whether you’re concerned with customer service or sales, retaining your top performers will pave the way for your business’s success. percent Professional and business services: 64.2

Real Estate 52

Real Estate Transportation Entertainment B2C 52

SurveySensum

JULY 19, 2023

According to a new Forbes Insights and Arm Treasure Data survey of more than 1000 customers worldwide, 74% of customers said they are likely to buy from brands based on experience alone. This statistic emphasizes the critical role that retail customer experience plays in customer loyalty, brand advocacy, and business growth.

Retail 40

Retail Customer Experience Social Media Customer Feedback 40

Chip Bell

NOVEMBER 5, 2019

Masterpiece creators do not act as if they are passengers on some cruise ship transporting them to retirement. Likewise, no one cares about the depth of someone’s inbox, the number of cold calls they made, or the meetings attended. Only concrete results matter; tireless effort is just the stuff you do to get there.

Transportation 71

Transportation Start-ups Gaming Business Growth 71