Lumoa

FEBRUARY 9, 2023

The most important AI technologies, that are relevant for analyzing customer feedback, fall in the area of natural language processing (NLP) and machine learning. Both groups of technologies can be utilized to make analytics more actionable. By the way, did you know that Lumoa’s analytics is powered by AI?

Net Promoter Score 167

Net Promoter Score Customer Experience B2C Social Media 167

SurveySensum

FEBRUARY 4, 2025

With a single security layer, you can get opportunities to access new customers and achieve business growth exponentially. month Have broad use case, from small to large business Top GDPR-Compliant Survey Platforms in 2025 Finding the right survey platform that balances solid features with GDPR compliance is a tall order.

Compliance 52

Compliance Start-ups Healthcare AI 52

Gainsight

AUGUST 20, 2024

The 2010s saw AI expanding its reach through machine learning and natural language processing capabilities, making it accessible to a broader audience. Fast forward to the 2020s, AI is now an integral part of business, thanks to advancements like OpenAI’s ChatGPT, which have shifted AI from research labs to mainstream technology.

AI 52

AI Predictive Analytics Machine Learning Innovation 52

SugarCRM

SEPTEMBER 5, 2024

Customer relationship management (CRM) systems are increasingly important for business growth. That’s why custom CRM for businesses is tailored to meet your needs, unlike off-the-shelf solutions. AI and Machine Learning A custom CRM for business opens up predictive analytics for sales and customer behavior.

Business Growth 26

Business Growth CRM Data Entry Predictive Analytics 26

SugarCRM

MARCH 24, 2025

Real-Time, Predictive Insights : Predictive analytics and artificial intelligence help identify revenue opportunities. This helps them improve customer satisfaction with accurate insights powered by AI and machine learning, eliminate manual work, and align sales with operations.

Sales 26

Sales Finance Artificial Intelligence Data Entry 26

SugarCRM

MARCH 24, 2025

Real-Time, Predictive Insights : Predictive analytics and artificial intelligence help identify revenue opportunities. This helps them improve customer satisfaction with accurate insights powered by AI and machine learning, eliminate manual work, and align sales with operations.

Sales 26

Sales Finance Artificial Intelligence Data Entry 26

Retently

AUGUST 5, 2024

If you’re looking to boost your customer satisfaction and drive business growth, you’ve come to the right place. Your journey to improved customer satisfaction and business growth starts here! Key Takeaways If you’re a small or medium business, look for an affordable, easy-to-use tool that can grow with you.

NPS 101

NPS B2B Net Promoter Score Actionable Insights 101

CommBox

NOVEMBER 1, 2021

This is the reason why many corporations decided to switch to the predictive lead scoring business model. Lead scoring with predictive analytics eliminates or minimizes the element of human error, resulting in a higher rate of lead identification. How Does Predictive Lead Scoring Work?

Machine Learning 52

Machine Learning Artificial Intelligence Sales Predictive Analytics 52

Helpt

FEBRUARY 14, 2024

Diagnostic Analytics : Moving a step further, diagnostic analytics seeks to understand why something happened. Predictive Analytics : This type uses statistical models and forecast techniques to understand the future. It involves more in-depth data mining and correlations.

Machine Learning 52

Machine Learning Social Media Data Mining Artificial Intelligence 52

Retently

APRIL 5, 2024

Retailers leverage AI technology, such as chatbots and predictive analytics, to enhance customer experiences by providing immediate assistance and personalization. This highlights the importance of customer retention for business growth.

Retail 78

Retail Customer Experience Omnichannel Social Media 78

SurveySensum

JANUARY 16, 2025

While Qualtrics is noted for its predictive analytics and advanced surveys, SurveyMonkey is known for its user-friendly drag-and-drop user interface and automated NPS calculation. AI-enabled Text and Sentiment Analysis With SurveySensums AI text analytics , identifying top customer issues takes just seconds.

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

SugarCRM

JULY 5, 2022

It can even help you address indirect goals like accelerating business growth, building relationships and understanding customers, and gauging overall business health. How effective is predictive sales AI? In our research and experience, predictive sales software results in: What Do Customers Stand to Gain from AI?

Sales 26

Sales AI Artificial Intelligence E-commerce 26

SurveySensum

NOVEMBER 26, 2024

While Qualtrics is noted for its predictive analytics and advanced surveys, Medallia is known for its real-time feedback management. However, both tools come with their drawbacks like a steep learning curve and high costs, making it a less ideal choice for small to medium-scale businesses.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Machine Learning AI 52