SurveySensum

FEBRUARY 7, 2025

This centralized insight of your customers enables your team to focus on what really matters: enhancing customer experiences and driving business growth. Integrations with popular tools like Slack, Salesforce, and Outlook, along with powerful API connections, empower you to automate customer experience tracking.

NPS 52

NPS Customer Feedback Outlook E-commerce 52

Customer Bliss

FEBRUARY 10, 2015

With this competency, the goal is to align leaders to make a defining performance metric—the growth or loss of your customer base. Customer Asset Measurement is about knowing what customers actually did to impact business growth or loss versus what they say they might do via survey results.

Outlook 66

Outlook Engineering Business Growth Customer Experience 66

Zendesk

JANUARY 18, 2022

While leaders navigate a constantly changing reality, they must keep thinking about how to drive their business forward. As many companies hold on deploying new initiatives until the outlook is more clear, they are eyeing where current investments can be made: such as in customer experience.

Customer Service 98

Customer Service Outlook Business Growth Customer Loyalty 98

Aquire

JANUARY 6, 2022

And with the rise of the digital workforce, the right online business tools can really help improve how you run your business. This is a complete list of the best online business tools to skyrocket business growth. How much does Zoom cost?

Social Media 105

Social Media Invoicing CRM Start-ups 105

Gainsight

APRIL 10, 2023

As a result, SaaS businesses are focussing on building durable businesses by keeping existing customers rather than acquiring new one. According to a 2023 Trends and Outlook in Customer Success report from Bain & Company, retaining customers is at least five times more cost-effective than acquiring new ones.

B2B 59

B2B Outlook Customer Retention Omnichannel 59

SurveySensum

DECEMBER 24, 2024

Thats why you can seamlessly integrate any kind of platform that you use every day such as Outlook, Salesforce, Hubspot, Zendesk, Zapier, etc with SurveySensum. Voice of the Customer Tools Listen to your customers from various touchpoints, analyze feedback, and decide quickly on the options for improvement to drive business growth.

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

ClearAction

OCTOBER 1, 2018

And unless we’re applying VoC insights as Collaborators and Transformers we aren’t likely to generate the business growth promised by loyalty-revenue correlation. These static trends are very revealing: if we’re not aiming to be VoC Collaborators and Transformers we may never get there!

CXM 63

CXM VOC Customer Experience Artificial Intelligence 63